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Yes — we offer free standard shipping on all orders over $49 within the contiguous US. For orders under $49, or shipments to Alaska, Hawaii, and Puerto Rico, a flat $4.95 shipping fee applies.

All orders are processed within 2 business days of placement. Once shipped, standard delivery within the US typically takes 3–8 business days. International orders generally arrive within 15–20 business days. Weekends are not counted as transit days.

Yes. Expedited shipping is available at checkout for both US and international orders. Delivery to the contiguous US takes 2–3 business days ($20/order), to Alaska, Hawaii, and Puerto Rico 3–5 business days ($25/order), and to international destinations up to 7 business days ($50/order).

Order changes and cancellations can only be requested on the same day the order was placed, as orders are sent to our fulfillment center almost immediately. Color, model, or quantity changes cannot be made — only full cancellations are possible in those cases.

You may return any item purchased directly from Turonic within 30 days of delivery if it doesn't meet your expectations. Refunds are issued to the original payment method. Returns of non-defective items may be subject to a restocking fee of up to 20%.

Head to the Contact page, select Returns & Warranty as the enquiry type, choose your Product Model, and describe the issue. For US customers, a prepaid return shipping label is provided at no cost. The label is valid for 20 days.

Contact support via the Contact page. Investigation is possible within 60 days of the delivery date shown by the carrier.

Yes, we ship to many countries worldwide. International standard shipping typically takes 15–20 business days. Import duties and customs fees may apply and are the responsibility of the buyer.

Turonic is a brand of Productech Corp, a multi-brand consumer electronics company.